Well, it’s a fancy word for “testing your new business idea”. The concept is quite simple, you want to figure out whether an idea is worth pursuing, before driving in. In this article, when we refer to “product” this also includes “services” based businesses.
The rate of business failures is pretty high.
According to the Small Business Association (SBA). The SBA states that 30% of new businesses fail during the first two years of being open, 50% during the first five years and 66% during the first 10 years (source).
So, it goes without saying that most of us would like to know if our New Idea is worth the ink on the paper!
No one wants to spend years of hard work, thousands of dollars, and the frustration and stress that comes with being a business owner, only to discover that the idea you had, didn’t have legs to start with. Problems identified are problems avoided.
The below guide is an outline of how we test our business ideas. Validating your idea is different for everyone, and it differs from industry to industry.
Apply what works best for you.
When evaluating your business ideas, GO BIG!
What does going big mean? Well (unless you’re a seasoned entrepreneur, Venture Capitalist or otherwise) throw out as many ideas as you can.
As a rule, when I want to come up with an idea for a new business to start, I’ll make a massive list. 100 ideas are not too many. Then, I’ll narrow it down to the 10 best ideas from my original list. And from that list of 10, I’ll decide on three ideas that I’m going to test/validate. And finally, from that list of three, I’ll start the idea I feel the most pumped about.
All too often, I see people running with the first idea that pops into their head.
When narrowing down your list of ideas, you may want to create some criteria that will help you. Here are a few examples of criteria you might use to cut your list down to 10 prospects.
What some entrepreneurs fail to understand is that ideas succeed or fail based on “Value”. At the end of the day, customers are buying Value. To provide more value than your competitor, you need to offer something different, better or ideally both.
I’ve often seen people come up with ideas that are the same as existing ideas, with small, insignificant changes, and they think because of this tiny change, people are going to fall over themselves trying to get your product.
In reality, most people don’t care.
This is something to think about when analyzing your new amazing idea. Will your product be a 1.2 version of an existing product or a 2.0 version game changer? How are you going to drive value?
Most businesses fail because of a lack of research and planning!
We can all agree that there are many reasons why businesses fail (planning, cash flow, leadership, marketing, executing etc). But if you don’t do some thorough research up front, you’re not exactly off to a great start!
If you’re thinking about starting a business and prepared to sacrifice years of hard work, significant amounts of capital, then you should be prepared to do a little research before you pull the trigger.
It’s okay to spend 400 hours gathering information and researching your idea. I know of entrepreneurs who spend significant amounts of time gathering intel on certain industries before deciding what they will do.
If at the end of your research you decide that your idea is not worth perusing, then that might be the best decision you have ever made.
Walking away from an idea is okay.
Download your free Business Idea Validation Checklist:
Google it! YouTube it! Amazon it! eBay it! Aliexpress/Alibaba it! Google Play it! Apple Store it! Business Directories it!
The first thing you need to do is conduct some basic online research, this may seem oversimplified for most, but you would be surprised how many people neglect such a simple task.
Depending on your idea, you’re going to search from the list provided above.
The focus here is to:
This first step is basic, and it’s designed to immediately quality or more importantly disqualify any ideas you may have.
What are the customer reviews telling you? Where are the opportunities to improve or create a better product/service?
If your idea is a physical product, you may want to identify similar products that already exist. Then read the feedback and reviews. You can find an enormous amount of information about products from the reviews section.
Who are the top 10 competitors in your space/area?
This is important as these are the companies you’re going to be potentially competing with. Create a list of the 10 or so direct competitors that you’ll be going up against. Use a competitor analysis template – click here to download.
This will help you get a feel for the market and what’s going on.
Sign up to all their newsletters and find out what’s happening. This will keep you in the loop with what products they are offering, and how they are marketing them.
People who have already brought a similar product or are “in-market” for your product idea. Rather than pitching them your idea, ask them WHY they brought this product? What is the value they receive when they make a purchase?
Get to the core root of what the value proposition is.
Try out what your (potential) competitors are already offering?
You’ll gain great insight into their practices.
The idea of keyword research is to analyze the top keywords for your product. This helps you gain a better understanding of the key phrases used to search your product, along with the search volumes and difficulty to rank on Google.
What’s the difference between generic terms and long-tail keywords: Generic terms are keywords and phrases that are shorter and more general. Long-tail keywords are longer keyword phrases, usually containing three or more words and more specific.
It’s important to research for both generic terms and long-tail keywords because it’ll give you a better idea of how many people searched for your potential product, this is because generic terms are generally searched more frequently, making them often much more competitive and harder to rank for than long-tail terms. However, long-tail keywords, may show lower search volumes, but can be more effective and provide “easy wins”.
Generic Term: Arborist
Long-tail Keyword 1: Price to trim a palm tree.
Long-tail Keyword 2: Tree trimming services near me.
A free tool by Google that helps you estimate the search volumes. You can filter by language and location. It also offers you keyword ideas related to the keywords you have inserted.
Is another free tool by Google. This helps you look at the trends of the search volumes for specific words and industries over a period of time.
A free tool that enables you to explore and analyze keywords by search volumes. It also tells you how difficult it will be to rank and provide suggestions for similar keywords.
This tool is similar to Ubersuggest, in that it helps you to analyze a list of keywords and discover keywords ideas. This tool also comes as a Chrome Extension that can work directly with Google search results.
A paid tool that offers a wide range of SEO features. Ahrefs allows you to research a list of keywords and analyze it by using a verity of keyword metrics such as search volume, click rate, organic and paid difficulty. This tool also helps you to explore competitors and understand how challenging it will be to outrank them.
SEMrush is a great tool that offers a wide range of keyword research functions, as well as competitor analysis features.
SimilarWeb is a tool that allows you to analyze a certain website and shows you data such as traffic volumes, traffic source, main keywords while providing graphs that show trends over time.
Regarding the above Keyword and Web Research tools, you don’t have to use all of them, just use the tools that will be the most useful to you and you’re comfortable using.
Online analysis is focused on your target audience and market size based on demographic metrics such as locations, age, gender, interests, etc.
Use Facebook Manager to get a better understanding of your target demographic. You can drill down to specific segments such as: marital status, family size, life events, etc.
Use LinkedIn Business to research professional related segments, such as job title, company size, industry, etc.
Based on the information you have gathered from the tools above; this should give you more detailed information on your potential audiences size and demographics.
What is industry benchmarking?
Industry benchmarking is the process of comparing what the industry averages are for a particular industry.
They look at things like cost of sales, expenses, average rent, labor costs, etc.
The idea here is to see how the industry is performing, and what you might need to do, or not do, in order to achieve certain targets.
By looking at the charts/images below, you can see that the Hairdressing benchmarking has been broken up into three turnover categories. ($50k – $150K, $150k – $300k, and $300k +).
Use this as a guide to see where your sales might fall.
The next axes are the key benchmark matrices.
After deciding on a particular sales range, you can then see what the industry average performance is for each matric.
Benchmarking from an idea validation perspective is a great way to eyeball the industry, and decide what the lay of the land looks like before you jump in.
If you want to do better than the industry average (in any particular area), you’ll need to have a clear understanding of how you’re going to do this.
Benchmarking is another tool we use to help us analyze our business ideas.
Industry associations can be a great place to find information on a particular industry. They often have resources, tools and useful articles that can provide tons of great data.
Because industry associations are passionate about their particular industry, they’ll know when all the conferences and workshops will be held.
Be sure to sign up for their newsletters and notifications.
When researching an idea you may want to keep an eye on what is happening within the industry, and what your potential competitors are doing.
Google Alerts is a tool that helps you keep your finger on the pulse by sending you notifications when new results are found (based off your key search terms). It automatically finds and sends you an email when new articles, webpages, blogs or research that matches your search terms.
This is one of the more important aspects to look at when validating an idea.
At the end of the day, however amazing an idea may sound, and no matter how passionate you are about something, it has to make sense financially.
Here are a few basic things you should consider from a financial aspect.
Another financial factor you could consider is, is your business idea suitable for crowdfunding? Could you utilize platforms such as Kickstarter?
If it’s going to take you a long period of time to learn all the ins and outs of an industry, then this will play a factor as to whether or not you will pursue this idea.
An example could be an Antique Dealer. Although the idea of running an antique business may sound romantic and exciting to some, in reality. Many people who are antique dealers have decades of experience within the industry and have deep relationships with estate agents and alike that keep the stock coming.
If someone was to start an antique business from scratch, they would have to have a solid plan as to how they would solve this challenge.
If your business idea is one where information is more freely available, then you need to ask yourself, how can I gain 20+ years worth of experience in the shortest time possible? What resources, programs, courses, books, and mentors can I utilize to shorten the learning curve?
What are the 25 best books on this subject that will help me?
If the learning curve is too high, then you may decide to move on from your idea. If not, you’ll have a better understanding of what you may need to do in order to shorten your learning curve and become successful in your new venture.
If your idea in an industry that is well established, why not talk to someone who is already operating in that industry. There is a good chance you won’t be directly competing with them (the world is a big place).
If you’re looking to get into a retail store, why not reach out to someone who has been in the industry for 30+years and pick their brain?
These people have seen the highs and lows of the industry. They have been through thick and thin. They have pushed through recessions, high-interest rates, booms and busts. You name it.
You’ll discover all kinds of things you never thought about, and most of the time this information will cost you nothing.
Who can you talk to that WAS in your chosen industry, but has now left?
What was their experience like? What did they learn? What mistakes did they make? What would they do differently? What advice can they give you to make your business a raging success?
What will you need to do to make $100k, $500k or $1m in profit each year?
And also ask them,
Who else do you need to talk to that would be useful to you?
Depending on the product, service, industry or sector you’re looking to target. There will be specific legalities, licenses, permits or certifications that will need to be met. Before even thinking about contemplating a new venture, you should always fully understand the legal requirements.
What might seem like a straight forward business from the outside, may be a legal minefield in reality. This step is something that cannot be overlooked.
Usually, basic information from trade and industry associations can easily be found, but it is recommended that you consult with a commercial lawyer before making a final decision.
Another important factor that is related to risk mitigation is Insurance. Does your proposed venture require insurance coverage that falls outside the norm? Are there any other forms of risk that need to be identified?
If you’re looking at an idea for a business that is in a well-established industry, then ask yourself, are these businesses for sale?
You can often obtain a bunch of information on an industry you’re interested in by searching for those businesses that are listed for sale.
Start by creating a list of businesses within your chosen industry, then break them up into size, location, years in operation, etc (whatever criteria works for you).
Then analyze the multiples (prices) based off that. You’ll get a feeling for what businesses in this industry are being offered for, and how some of the businesses are being run.
Often Cafés when being sold will tell you how many lbs of coffee they sell each week. They will also tell you what the turnover is.
You’ll easily be able to find out what they are paying for the coffee per lbs, and how many customers they serve each week. This will give you a gauge as to what the profitability is.
You can then compare this information to every café you look at. This is a basic first step, from here you can drill down on more specific details.
How many tables and chairs do they have, size of the café, foot traffic, parking, public transport, competition near by, google reviews, selection of food, etc.
This is all useful information when validating your new idea.
When looking for bricks and mortar type businesses, you can google search to find local listings.
But if your idea is website related, you can use sites such as Flippa.
Seeking feedback is another crucial step in the validation process. The feedback stage can give us unique and detailed insight into our product or service.
It’s much more important what others think about our idea than ourselves, after all, they are going to be the customer.
Surveys are a great way to collect quick feedback on an idea. They are easy and fast to set up.
Keep your surveys short, specific and easy to understand. Use pictures where appropriate.
Surveys work best with a little motivation like running a competition for those who fill out the survey.
Reddit, which is known as the front page of the internet, is another great tool to help you gain feedback. You can create a post whereby you seek feedback on your idea.
Popular subreddits that can help you do this include:
Before posting on a subreddit, do some hunting around to see if you’re in the right subreddit, there may be some useful information that has already been posted.
Redditors are notorious for being brutally honest. Be prepared to receive feedback that is more honest than what you may be used to. Remember, the feedback is based on your idea, not you personally.
Depending on your business idea, social media could be a great place to seek feedback.
The major social platforms for business include Facebook and LinkedIn.
Within each of these social platforms, there are a large number of groups that can be specific to your niche. Target your niche for the most relevant feedback.
Be sure to also search for groups on social media that are dedicated to entrepreneurs and business owners.
Helpful links to seek feedback:
Facebook Business Groups
LinkedIn Business Groups
Create a list of people who can give you some quality early feedback.
These could be friends, family, people you have worked with, customers, suppliers, employees etc. It really depends on the idea you’re researching.
Go through your phone and emails and create a list in Excel of those who will be suitable.
This is where you can get creative.
You can write an email, or create a video, use images, your options are endless.
All you’re trying to do is get some early constructive feedback on your idea.
Tell people you’re looking for feedback on your idea and that you’re not emotionally invested in it. This will ensure you get the most honest feedback possible.
The Lean Canvas is another tool that you can use in your idea validation process.
The Lean Canvas is a tool that is specifically designed for entrepreneurs, especially those who are looking to test the potential of an idea. It helps people focus on problems, solutions, key metrics, suppliers, must-wins and competitive advantage.
If you have never used the Lean Canvas business model before, then you should definitely check it out.
It is simple, easy and straight forward to use. Click here to download the Lean Canvas Template.
When researching your business idea, there is a multitude of information that can be gathered from government statistics sites.
Governments regularly collect information on industries and business-related data.
This information can include areas such as:
Key Economic Indicators, Business Indicators, Industry Overviews, Price Indexes, etc.
With this data, you can better analyze the landscape in which you plan to operate in.
When thinking about your business idea, ask yourself, how will you create a competitive advantage? I.e. What advantage will you have over your competitors?
Note: Even if you don’t have competitors straight away, you will in the future.
Will you compete on quality/differentiation? Or will you compete on price and be a low-cost provider?
Examples of competitive advantage could be something like:
Compete on Price: Selling a standard Gym membership
Compete on Differentiation: Specialized unique new fitness training system
Compete on Price: Selling generic canvas prints
Compete on Differentiation: Creating one-off unique art for sale
So when thinking about your new business idea, and you have an understanding of what your competitor’s pricing points are, ask yourself, how will you gain a competitive advantage?
Will you offer an amazing product with world-class service? Or will you come in at a lower price point to go for volume?
Barriers to entry is something that is often overlooked. Barriers to entry is, how hard or difficult is it to enter the market.
Setting up a dog walking business is easy, there are no licenses, certifications or permits that are required. You don’t need degrees or special education to start this business.
Whereas, starting a company that builds bridges is hard. The barriers to entry are high. To start a company like this you would need tens of millions of dollars, a team of highly experienced and skilled engineers, strong networks and a proven track record.
The idea behind barriers to entry is, (generally speaking). The higher the barrier to entry, the less competition there will be.
If the barriers are too low, then competitors will be fierce, thus, it could put pressure on your profit margins.
I.e. (often), the lower the barriers to get into a business, the lower the profit margins.
Google Ads/Facebook Ads (+Others)
If you have gotten this far through the validation process, and your idea looks like it might have some potential, then it may be the right time to spend a little money on testing your idea.
A great way of testing your idea is to run a mini online ad campaign.
You can set up an advertising campaign (with a small budget) and see how it performs. This will tell you if there is any interest at all in your idea. It’s an effective way to test your idea, before jumping all-in.
Say your idea is to sell workshops (classes) to self-employed retirees, who are in your area.
You could either set up a Google Ad campaign based on your keywords. Or create a Facebook Ad campaign based on your demographics.
Ideally, you want to set up a landing page to redirect traffic from this campaign. This page should include an email capture form for people to register their interest.
Another great tool you can use to gain insights is Google Analytics. This will enable you to see the source and behavior of traffic.
In order to succeed with paid online campaigns, its best to try different titles, headings, keywords, and creatives to make sure it is as effective as possible.
Validating and testing your business idea is one thing, actually starting it, setting it up and operating it is another thing entirely.
Ask yourself, do you have Passion for this idea? Be 100% honest.
Passion is really important and can’t be underrated. It’s one of the single biggest factors that will determine your business’s success.
When starting a business (especially in the early stages), you’re more than likely going to have to do a large amount of work that you will not get paid for. You may have to give up evenings, weekends and family time.
If you’re not 100% in love with your idea, it might not be the right time to kick things off.
Ranging from 1 through to 10, how passionate are you about this idea?
When thinking about building your MVP, think Speed!
You want to build a cut-down version of your product. The key thing here is to go through the iterations (variations of your product) as quickly as possible and gain early feedback while keeping the budget low.
You want your MVP to be just good enough so that people can have an understanding of what the offering is, without you having to go overboard on product development.
The idea that you have, may change drastically after you have received feedback from others. The goal is to use this feedback to make the necessary adjustments to your product.
Some ideas that could help you with your MVP development:
Did your MVP pass the test?
Download our Checklist to validate your business idea:
The below infographic covers key areas of the validation process:
How you validate and test your business idea will be largely determined by the idea, criteria and what you’re looking to achieve.
What some may view as an opportunity, will be overlooked by others. Timing too plays a big factor. What looks like an opportunity at one point in time, can be eroded over time due to any number of factors.
The main thing is to collect and analyze the required information for your specific idea, so you can make a better-informed decision moving forward. Gaining information about an idea, sector or industry is vital for success.
What do you do when validating an idea? Share your knowledge.
We know that marketing activities can sometimes be a drag. It can often be hit and miss, all over the place and you occasionally don’t know what you’re doing.
It’s really important that you have a “Marketing Process” that is simple, effective and most importantly streamlined for efficiency.
This is even more important if you have a small business that doesn’t have its own marketing department or dedicated marketing person.
In a previous article, we’ve put together a guide to the best marketing tactics for 2019 – click to read.
To shed more light on how to improve your marketing efforts, let us tell you one of the marketing tactics we recommend at Strategy State.
Today we’re going to show you a VERY effective growth hacking marketing tactic.
It’s called the Power 9 Growth Hacking Tactic.
The goal of this marketing tactic is to spread your message as far and wide as possible and to squeeze as much value as possible from your marketing efforts.
1. Create a Resource / Free Tool
This could be a chart, template, white paper, checklist, eBook, how to video, etc.
2. Create a “Free Download” landing page of the Resource/tool you have created
Insert an email opt-in to collect email addresses.
3. Write an article about it
In that article, you need to add a link to the free tool or resource.
4. Email Marketing – Add the links to your article and free resource
This helps drive traffic to your website.
5. Create a short video (up to 5mins) about your free resource
Show people the benefits and how to use it. Add this to your YouTube channel and other platforms.
6. Post your free Tool / Resource in Social Media
Facebook, Instagram, LinkedIn, Twitter, Pinterest & other social platforms you’re on.
7. Repost your content 4 – 6 times per year.
This will give your content the maximum amount of exposure.
8. Post it on other people’s sites/platforms
Identify as many other sites and platforms where you can share your content
9. Continue to create multiple free resources and repeat
I.e. 1 X Free tool + 1 X Free Download + 1 X article + 1 X Email Marketing + 1 X Video + Post on Social Accounts + Post 4 – 6 times per year+ Post on other platforms + Create additional resources
This is how it works:
Your free tool can be a chart, template, white paper, checklist, eBook, how to video, etc.
Free Tool example: Time Analysis Exercise
Now, what is the point in giving away free resources? Isn’t that what you are meant to be selling?
Well yes and no. Firstly, it’s important to know that you need to give away A LOT of value in order to receive value in return.
One of the goals of creating free content is that it helps brands you as an authority within the industry. If prospects go to your website or social page and see you have dozens of posts, content, articles, freebies, etc. They’re typically going to view you as someone who knows what they’re talking about. Especially if the content is good.
Many people think that if they give “free stuff” away, then prospects won’t buy their products or services. This is not true.
The people that just use your free tools and don’t convert, will most likely never be your customers. They may be time rich and cash poor. While those who are cash rich and time poor will consume your products.
What free resources should I create?
Well, that really depends on the type of business you have.
This will tell you how popular certain keywords are.
You’ll then know what free tools and resources people are searching for within your industry.
Here are a few examples of free resources that have worked well for others.
As discussed earlier in step 1 this tactic involves creating a free downloadable resource for prospects.
For this to work, we need to Insert an email opt-in to collect email addresses.
Email opt-in form example: Free download the Time Analysis Exercise
Once you have created your free downloadable resource and uploaded it to your website.
You can add a simple feature to your website that enables prospects to download the resource once they have entered their email and contact details.
The goal of this step in the process is to increase your email subscribers list. The reason being is that the backbone of many marketing initiatives revolves around email marketing, as email marketing can get the highest return on investment compared to other marketing initiatives.
When writing an article, you want to describe the issue and the solution you are offering with your free tool.
In that article, you’ll add a link to the free tool or resource.
Blog article example: The 5 Deadly Sins of Business
The benefits of writing an article are multifold.
Firstly, an article supports your SEO efforts. This helps you rank higher and makes it easier for prospects to find your products and services.
Secondly, an article will help educate your prospects on the benefits of your free tool and push them further down the sales funnel. It also helps build trust and your relationship.
For best results articles should be around 2,000 words in length, contain your main keywords and 3-5 high-quality images. Make sure you keep your paragraphs short and add subtitles and lists to make it more readable. Be sure to add a clear call to action.
For more details on how to write amazing articles, check out Neil Patel’s guide here.
We have now completed steps 1 through 3:
Step 1. You have created a free resource.
Step 2. You have added the free resource to your website.
Step 3. You have written an article that supports the resource.
Now we can move on to combining it with email marketing.
Email Marketing example
If you don’t use email marketing, it’s a good idea to consider it. As discussed, earlier, email marketing can be really effective and have a high return on investment. It’s a great way to keep prospects informed and help business owners and consumers stay connected.
There is a wide range of email marketing platforms available. Many of them are free up to a set number of subscribers. These free accounts will be more than enough to get you going if you’re starting out.
Some of the most popular include: MailChimp, AWeber, Constant Contact, ConvertKit and GetResponse to name a few.
Keep your email marketing clean simple and to the point.
People are constantly bombarded with emails and are reluctant to read long-winded newsletters. To increase your open rates, use a title that will entice people to open the email. Like: “Free Tool”.
For this tactic to work, we suggest you make the email about the free tool.
Here is an example of one we have created.
Always ensure that it is super easy for your subscribers to share the free resource and or articles.
The next step is to create a video that will help you reach potential customers and drive traffic to your website. A video is a highly-engaged form of media that works well with your social initiatives.
Short Video example: Time Analysis Exercise Instructional Video
According to Animoto Video was consumers’ #1 favorite type of content to see from brands on social media in 2018.
To read the full article click on the link below: https://animoto.com
The video you create can be in a format of a “How to” video. It can showcase the article you’ve written about and introduce the benefits of your free tool.
Add your video to YouTube or any other video platform you use. You can also add the video to your website, as additional content to your landing page or article.
The goal of creating the short video is to use another form of media to help drive awareness and leads for your business.
Now it’s time to post your free tool or article on social accounts. The most popular platforms are Facebook, Instagram, LinkedIn, Twitter and Pinterest.
Social Media example: Instagram
The goal here is to spread your content as far and wide as possible and to engage with as many people across different platforms. You may not know which platforms your ideal customers are on, so you’ll need to test and measure to see which platforms work best.
When posting on social platforms, take into consideration: When you post, what day of the week and how you can create content that people want to engage with.
When posting on social platforms, quality and consistency is the key.
To maximize the effectiveness of this strategy, we recommend that you post your content 4 to 6 times per year.
This will give you the best chance for all your potential prospects to consume your content. Often people may need to see your content a number of times before they engage with you. Always ensure you’re adding value with your content. Don’t post for the sake of it. Quality is king!
For more information on this specific tactic check out your Neil Patel’s video here.
This should run in conjunction with your content marketing plan.
Ideally, you should automate your content marketing by using tools such as Hootsuite. This will enable you to preschedule and organize your social media in advance.
In this step, we will talk about two ways to create leverage using other people’s social accounts, sites, blogs.
The first way is to leverage your contents exposure is to use guest blogging. As the name suggests, you publish your content on other websites. It’s a common practice in digital marketing and is very helpful for SEO.
This involves identifying relevant sites and blogs where you can share your content. You need to find other sites that have a similar target audience to your own. Your content will need to compliment what that website is focused on.
Another way to leverage your content is to use social influencers. Influencers have a dedicated niche of followers who are passionate about a particular interest.
Influencers have built up trust and authority with their follows. If your product or service aligns with the influencer’s audience, it can be a great way to start a conversation and build a relationship with your brand.
To find influencers that might be useful to your business, try using tools like:
Social Blade.com. This tool enables you to search for popular influencers across many different platforms.
I.e. 1 X Free tool + 1 X article + 1 X Free Download + 1 X Email Marketing + 1 X Video + Post on Social Accounts + Post 4 – 6 times per year.
Now that you’ve gotten to the stage, you’re starting to become a real marketing Pro.
To make this marketing strategy fly you need to consistently create additional free tools, articles, email marketing, videos, etc. Then post them across all your different platforms, while leveraging off other platforms that get lots of traffic.
As time goes on, you’ll get much quicker at creating an organizing content.
This strategy does take effort but is designed to squeeze every last drop out of your marketing efforts. Over time you’ll see great results as your influence and brand grows.
Your ranking will improve, your inquiries will increase, and you’ll gain authority which will lead to additional sales.
Part of being in business means that we’re always testing new ideas, experimenting and yes – making mistakes.
As entrepreneurs and business owners, we all strive to buy a high learning curve position and to reduce the number of mistakes we make.
There’s nothing wrong with making mistakes; the only issue is if we don’t learn from them.
Mistakes will be made, and that’s ok, but there are a few critical sins in business that can and should be avoided if possible.
Below is a list of the five key sins that can be deadly for your business.
Recognizing and avoiding these sins will help you grow and develop your company, it will help you reduce your risk, increase your chances of success and most importantly enable you to have more fun while operating a business.
We all make assumptions on a day-to-day basis, and that’s human nature.
The issue arises when we make assumptions within a business context that can have disastrous results.
It’s essential that we continuously test our assumptions on a regular basis. What may have been true in the past may not be true in the future, and with technology moving at such a rapid rate, we need to be constantly adapting.
By not seeking feedback or validating our concepts, we can head down the path of mediocrity.
Case in point, I was working with a client one day, and we were identifying the top and bottom 20% of his customers.
I asked as I always do, how much does it cost to service each client? The response was “$400 per month”.
I said “fine, and how much do the smaller clients pay you each month?”
The response was “$250 per month”. I looked at the person puzzled and said, “Wait, you charge them $250 per month, but it costs you $400 to service them, is that right?”
He looked at me begrudgingly and said: “Yes, but the smaller clients turn into bigger clients!”
My response was “Okay,
Let’s check all the big clients and see how many of those started off as small clients.”
By this stage, the client was reeling and becoming very defensive.
Sure enough, when we checked, all of the big clients had started out as big clients, and none of the small clients had turned into big clients.
This means it would have been cheaper for the company just to write out a cheque for $150 per month to the smaller clients and have done none of the work!
This assumption had cost the company over 1 million dollars over a 10-year period.
No one had thought to check the assumption of whether or not small clients turn into large clients, or if in fact, it was worthwhile engaging with small clients in the first place.
As it turns out only 4% of companies have systems and in place.
Funnily enough, only 4% of businesses do over a million dollars a year and turn over.
This strong correlation indicates that business that have systems and processes in place do far better than those they don’t.
More evidence can be seen if we look at franchises and chain stores. These companies all have strong systems and processes in place. When someone buys a franchise, what they’re buying is a proven set of systems and processes that will ensure their business succeeds.
As a business owner, do you have systems and processes in place? Especially for the ten most common tasks in your company?
The reason why businesses and systems are so important for companies is that they provide accuracy and consistent outcomes.
This is great for managing customers’ expectations and experience, but it’s also valuable for your employees.
Employees need to know what the process is for each task, if they don’t have these systems and processes, then they’ll make it up themselves. A lack of systems and processes all result in low productivity, confusion, mistakes, errors, and generally low levels of workplace happiness.
Click below to download a free flowchart maker to help with your systems and processes:
As mentioned in an earlier article, many business owners spend more time than they should on tasks that will have little or no impact on growing their business.
In business, there are often only a few core tasks that will help drive growth. If you’re not focused on those tasks, you can end up been busy all day every day running around putting out fires and solving small issues.
As business owners, there are an endless array of distractions that can suck time from us. Controlling how we use our time is really important.
Business owners often like to engage themselves in tasks that are emotionally safe. These are frequent tasks that we are very familiar with or enjoy doing. Now there’s nothing wrong with doing things that you enjoy doing, but often the significant gains are made from doing things outside our comfort zone or tasks that are going to have a considerable impact to your business’s growth.
To outline this concept further, below is a table that illustrates the above example.
If you would like to improve how you use your time, follow this easy exercise.
Before you start:
Download the free Time Analysis Exercise.
Click below to download your free Time Analysis Exercise:
Record the tasks that you are completing every 15 minutes.
For an 8-hour day, this will require you to fill in 32 slots, where you record what you have done.
This needs to be continued over one week.
In total, you should have 160 x 15-minute slots where you have recorded the tasks you were working on.
Break your tasks up into three sections.
Step 3 (Complete step 3 at the end f each day):
Score each tasks using the key below:
Use the dropdown menu to add a score next to each of the 160 x 15-minute slots.
Once you have done that, you can now analyze how you use your time.
The template will automatically calculate your total score.
Check your results:
On completion of this, you’ll now have a much better understanding of how you use your time throughout the week, and how you can better use your time to grow and develop your company.
Many business owners and especially those that have started businesses from scratch, often have ideas that nobody can do the job as well as they can.
This is entirely not true and is a limiting belief. Often this belief becomes apparent when business owners micromanage their employees.
The role of the business owner is to think, plan and develop the company; it’s not to get involved and every minute aspect of the business.
As discussed earlier there are three types of tasks 1 Low Value, 2 Essential and 3 Growth.
All low level and essential tasks should ideally be done by employees or outsourced.
This gives you the best opportunity to work on high-value tasks that are going to have the greatest impact on your business.
Another issue that some business owners have is they like to do everything themselves.
If there are tasks that need to be actioned in the business, which require specific skill sets, rather than trying to break your head on it yourself, why not get someone in who is an expert in that area and has done it 100 times before.
Many times, I’ve seen business owners work on projects that have taken up months of their time when they could have gotten someone else to do the job and had it completed within a week, and with a much better result.
In business, speed is the key!
As discussed previously, the role of the business owner is to think, grow and develop the company. To do this, you need time to think and plan.
Whenever a new task comes into the business, the first question you need to ask yourself is ” who is going to do this task.”
I support the approach of bottom-up delegation. This means that all tasks and duties within the business are given to the lowest level of employees within the business. They do what they can with set and responsibility level, from there anything that they can’t do is pushed up to the person above them.
This means by the time tasks come across the owner’s desk, they are of the highest importance and value.
To make this easier, it begins with recruiting right, great employee inductions, and continuous staff training. This should be supported by KPI’s for each role.
Business owners sometimes fail to seek advice from those who will be honest with them. This is understandable as some entrepreneurs link their identity to the business, and by default critiquing their business is the same thing as criticizing them personally.
In order to grow, business owners must seek the truth; they must be open and honest about the business and themselves.
Becoming comfortable and surrounding yourself with people that will agree with you is the road to mediocrity. Business owners need to be continually challenging their ideas, thoughts, and assumptions.
Often, it’s front line staff and employees who have some of the best insight to give, but in order to give higherups advice, you usually have to ask them. Create an environment that promotes constant feedback in an honest and authentic way. Ensure employees at all levels can provide input that will help develop your company.
Developing a business is hard work. But by recognizing some of the five deadly sins of business, you can improve your company and avoid issues before they arise.
Business is about driving results. Park the ego at the door. Focus on what the goal is.
What are some mistakes you’ve made in business? Comment below.
Business builders are always on the lookout for any edge they can get.
The team at Strategy State have put together a list of the best Chrome Extensions for business owners.
Chrome Extensions are small software programs that customize and add new features to your Chrome browser and personalize your browser.
They can be powerful tools to help enhance your browsing experience.
There are an endless number of extensions on offer, with most of them being free.
We’ve broken our list of extensions up into logical sections to help you navigate them easier.
To use the extension, click the icon to the right of the address bar.
These chrome extensions do a number of tasks that can help with your everyday productivity, including: Helping you with your to-do lists, staying focused on core tasks, spelling, and grammar, sorting and highlighting text and working with other team members.
If you’re serious about improving your day to day productivity, check out these extensions.
|Evernote Web Clipper|
|Toggl Button – Productivity & Time Tracker|
|One Click Extensions Manager|
|Print Friendly & PDF|
|Todoist – To-Do list and Task Manager|
|Super Simple Highlighter|
|Google Keep Chrome Extension|
|Planyway: Calendar and Timeline for Trello|
|Add to Trello|
|Scrum for Trello|
Admin extensions revolve around using Microsoft word and google doc products, making it easier to use them. There is also an extension called DocuSign that is very useful for adding electronic signatures.
|Save to Google Drive|
|Google Docs Offline|
|DocuSign – Electronic Signature for Gmail|
Communication within a business is vital. These extensions like Skype and Hangout will no doubt help you improve how to connect with people.
Using video as a form of communication is the preferred option for many people, as it’s more personal, and you can give much higher levels of detail while understanding complex topics.
We all use email on a daily basis.
There are many email extensions that can be utilized to enhance your emailing productivity and experience.
Some of these extensions help you Sort emails, send them at a later date, find email addresses on websites, etc.
|SignEasy for Gmail|
|Boomerang for Gmail|
|Hunter – Find email addresses in seconds|
|Google Mail Checker|
|Random Signature Quotes for Gmail™|
Cloud HQ are experts in this area. They have a large range of email extensions that work specifically with Gmail.
To check them out click here:
|CloudHQ Gmail Productivity Tools|
Sales and marketing are a key aspect of any business. These extensions help you better utilize some of your online marketing initiatives. Whether that be analyzing pages, managing RSS subscriptions or exporting your data studio reports to PDF, we have you covered.
|Google Data Studio PDF Export|
|RSS Subscription Extension (by Google)|
|Page Analytics (by Google)|
There are a number of really cool chrome extensions that can help you with your SEO efforts. These tools are super simple to use but offer great insights into how you can improve your SEO and shed light on your competitors.
Some of these tools can help you Audit your website, keyword research and a host of other technical analysis that can help you improve your SEO.
|SEMrush Social Media Poster|
|Keywords Everywhere – Keyword Tool|
|Tag Assistant (by Google)|
|SEO & Website Analysis (By Woorank)|
Most of us in business have social accounts. These run-in alignments with our Content Plan so we consistently make the right touch points at the right time.
These extensions will help you track and measure your performance, as well as automate some of the processes.
The extensions cover social accounts such as LinkedIn, Facebook, Instagram, and Pinterest to name a few.
|LinkedIn Sales Navigator|
|Pinterest Save Button|
|Save to Facebook|
|Desktop for Instagram|
|Helper Tools for Instagram|
|App for Instagram|
|Downloader for Instagram™|
We have added a few Chrome extensions that will help you with online tools and your web experience. For instance, a bit.ly creator, various Google products, Feedly, which is a content management tool and various others. Check them out and see what will become useful to you.
|Google Voice Search Hotword (Beta)|
|Google Dictionary (by Google)|
|Chrome Remote Desktop – Screen sharing|
|Check My Links|
Not just for the creative types.
Most of us use graphics to the same degree or another. Having a few useful tools to use from time to time can be a real help.
We’ve put together a list of extensions that fall under the “graphics” category.
Let us know what you think, what extensions are we missing?
|Save Image As Type|
|Sumo Paint – Online Image Editor|
|Inkscape – Editor for drawing and graphics|
If you ever wanted to take great screenshots or video record instructions for someone, then these are the chrome extensions for you.
Video recording is one of the best ways to communicate with people when there are a few steps (that can be complex or detailed). Using screen recording software can be much easier and faster than writing long drawn out emails.
|Lightshot – Screenshot tool|
|Awesome Screenshot – Screen Video Recorder|
|Full Page Screen Capture|
|Soapbox – Video Recorder|
|MakeGIF Video Capture|
|Loom – Video Recorder: Screen, Webcam and Mic|
Security and privacy is probably the most important thing to many of us.
We’ve included a list of some of the most popular extensions that cover: Privacy and ad blocking, history and disk cleaning, password management and person blocking tools.
|Ghostery – Privacy Ad Blocker|
|McAfee Endpoint Security Web Control|
|McAfee SiteAdvisor Enterprise|
|Personal Blocklist (by Google)|
|Avast Online Security|
|LastPass – Free Password Manager|
|Adblock for Youtube|
|Video Adblocker for Youtube Extension|
Click below to download this list as PDF:
We hope that you’ve found this list helpful.
Which one is your favorite?
Did we miss any Chrome extensions?
Tell us what extensions you use in the comments below.
As we want to keep this list as accurate and up to date as possible, please let us know if any of the links fail to work so we can remove them.
Contact us: [email protected].
The team at Strategy State have compiled a list of the Best Free Tools for Entrepreneurs.
We understand that growing a business can be tough at the best of times and managing cash flow is always a challenge.
That’s why we have compiled a list of free tools to help you keep growing. We’ve tried to find tools that are 100% free.
Read through the list, we hope you find some useful tools that you can use.
We’ve broken them up into sections for easier navigation.
The team at Strategy State have a great set of free business tools to help grow and develop your company. These tools cover business planning, marketing strategy, 100-day plans, KPI’s and much more.
These tools will help you manage projects more effectively while working across teams. They’re great for keeping everyone on the same page.
Tools to help you manage your time more effectively. Some of these tools block specific website for defined periods of time.
If you’re like most people and have dozens of different accounts across different platforms, then keeping track of usernames and passwords can be a challenge. These tools can help with that.
Tools to help you communicate via video. Enabling you to work with people out in the field and from around the world.
These networking sites are great for meeting like-minded people.
You can find your target audience, create events or your own club to help support your endeavors.
Having a Client Relationship Management system is essential for all modern-day business.
Here is a list of some free CRM’s to get you started.
These tools are great for collecting feedback from customers, testing and validating new ideas for products and services.
Email marketing is the backbone for many small businesses.
It also boasts one of the highest ROI’s of any marketing initiative. Use these tools to maximize your email marketing.
Google is always coming out with new products. Most of them are free, it’s just that many people don’t know about them.
Review what products google offers and see what is useful to your business.
Here are a few platforms to help you build a free website, landing page or blog.
The free tools listed below will help you generate leads and convert more sales on your website.
Every website needs to be regularly audited to keep it healthy and up to date.
These tools will help you analyze your website and provide recommendations to help optimize it.
Ensuring your website speed is as fast as possible is vital to reducing your bounce rate.
Use these tools to test your website speed, then find out what needs to happen to improve it.
Here is a list of tools to help you with your Search Engine Optimization, including keyword research, competitor analysis, and many other useful tools.
The File Transfer Protocol (FTP) is used to transfer files between two computers over a network and Internet.
Code editor tools will help you edit text and source code easily. These tools support plain text and several programming languages.
Below are tools that help with your content creation. These tools analyze your content for plagiarism along with other quality measures.
Analyzing your competitors and gaining market insight is vital to remaining competitive.
Use these free tools to help you improve your performance and stay ahead of the pack.
Below are tools that will help you with your Search Engine Marketing and PPC Ad management.
Here are the leading social media channels.
Target your relevant audience using the channels what work best for you.
Forums can be a great way to interact with your target market.
The below forums receive thousands of visitors each month.
These tools will help you manage and track your social media more efficiently and extract as much value from your social initiatives as possible.
Before you spend your hard-earned money on stock images, check to see if there is something you can use that is royalty free.
These free sites offer thousands of royalty free images you can use.
If you require photo editing tools, here are a few free options to get you started.
Every marketer and business owner needs music for their promotional videos.
Try these free options before you open your wallet.
Here is a list of some free file sharing and storage platforms.
Maintaining computers free of malware and virus is important for all business owners.
These free tools will help you protect your computers and allow for a safer browsing experience.
These tools will allow you to obtain free business cards, and provide an improved printing experience.
Convert your PDF files into word files with these free converters.
Below are some useful tools to help you build and design infographics for your business.
If you need to edit video, then these free tools are a great place to start.
Some of the tools are basic and easy to use, while others like Davinci Resolve is incredibly advanced.
If you found this article useful, sign up to our blog list for more awesome content.
What free tools do you think we should add to the list? Let us know?
The web moves at a tremendous pace if any of the above links have stopped working or are no longer free tools. Please contact us at [email protected] and let us know.